Overview
At AlpineDIGITALS, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer refunds and exchanges under the following conditions.
- Eligibility for Refunds
• You may request a refund or exchange within 7 days from the date you receive your order.
• To be eligible, the product must be unused, in its original packaging, and in the same condition as when you received it.
• Proof of purchase (order number or receipt) is required for all refund or exchange requests. - Non-Refundable Items
• Products that have been used, damaged, or altered by the customer.
• Items sold “as-is” or final sale products.
• Shipping and handling fees are non-refundable unless the refund is due to our error. - How to Request a Refund
• Contact us at contact@alpinedigitals.com with your order details and reason for the refund request.
• We will review your request and respond within 7 business days with instructions.
• Once approved, please return the product to the address we provide. - Refund Processing
• After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within business days to the original payment method.
• Please note it may take additional time for your bank or payment provider to process the refund. - Exchanges
• If you wish to exchange a product for the same item or a different item, please contact us first.
• Exchanges are subject to product availability. - Damaged or Faulty Items
• If you receive a damaged or faulty product, please contact us immediately at contact@alpinedigitals.com with photos and details.
• We will arrange a replacement or full refund as quickly as possible.
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Contact Us
If you have any questions about our Refund Policy, please contact us at:
alpinedigitals.com
Email: contact@alpinedigitals.com
Address: 30 N GOULD ST NUM 48940 SHERIDAN, WY 82801